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Privacy Policy

Effective Date: December 18, 2024

Forever On Call values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and address provided during account registration or service requests.

  • Service Details: Information about your requests (e.g., booking preferences, order history).

  • Payment Information: Payment details for processing transactions (securely stored and managed by third-party payment processors).

  • Device Information: IP address, browser type, and operating system for enhancing user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your service requests.

  • Communicate updates about your requests, confirmations, and changes.

  • Provide customer support and address your inquiries.

  • Improve our services through analytics and feedback.

  • Send promotional offers and updates, only with your consent.

3. How We Share Your Information

We may share your information with:

  • Third-Party Providers: To fulfill services, such as food delivery or transportation.

  • Payment Processors: To process secure transactions.

  • Legal Authorities: If required by law or to protect our rights.

We do not sell or share your personal information with unauthorized third parties.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.

  • Update Your Data: Correct inaccuracies in your personal information.

  • Delete Your Data: Request the deletion of your personal data, subject to legal or operational requirements.

  • Opt-Out of Communications: Unsubscribe from promotional messages by following the instructions provided in the message or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but this may limit certain features of our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated via email or updated on our website. Continued use of our services constitutes acceptance of the revised policy.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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